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Privacy Policy

Your trust matters to us. This page explains, in plain language, what information we collect and how we use it.

Last updated: May 1, 2025

1. Overview

This Privacy Policy explains how Upward Career Partners, LLC ("Upward," "we," "us," or "our") collects, uses, and safeguards information when you visit our website or use our career services. By using the site, you agree to the practices described here.

2. Information we collect

We aim to collect only what we need to help you. Depending on how you interact with us, that may include:

  • Contact details you provide through our forms, such as your name and email address.
  • The content of messages you send us, including any career background you choose to share.
  • Basic technical information your browser sends automatically, such as device type and general location.
  • Anonymous usage data that helps us understand how the site is used and how to improve it.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request.
  • Personalise our recommendations and communication to your situation.
  • Improve our website, content, and overall service quality.
  • Send you relevant updates where you have asked us to, which you can opt out of at any time.

4. How we share information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (for example, email or hosting providers), and only to the extent needed to perform that work. We may also disclose information where required by law.

5. Data retention

We keep personal information for as long as it is needed to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6. Your choices and rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, contact us using the details below and we will respond in line with applicable law.

7. Cookies

Our site may use cookies and similar technologies to keep the site working smoothly and to understand how it is used. You can control cookies through your browser settings, though some features may not work as intended if you disable them.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review it periodically.

9. Contact us

If you have any questions about this policy or how we handle your information, please email us at hello@upwardcareers.example or write to us at 535 Mission Street, Suite 1400, San Francisco, CA 94105.